PRIVACY POLICY

Last Updated: 18 March 2026

OMNIA258 (“OMNIA258”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit https://omnia258.com, submit an enquiry, communicate with us, or engage us for services.

By using our website or submitting your information to us, you agree to this Privacy Policy.

  1. WHO WE ARE

OMNIA258 is a performance marketing and eCommerce growth company based in New Delhi, India. We provide services such as performance marketing, website strategy, conversion support, reporting, and related business services.

  1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Information you provide directly
When you fill out a form, contact us, or engage our services, we may collect:

  • Your name
  • Business or brand name
  • Email address
  • Phone number
  • Website URL
  • Social media handles
  • Any information you include in your message or enquiry
  • Billing, invoicing, or payment-related details where relevant
  • Business, store, campaign, creative, analytics, or account information you choose to share with us for service delivery

B. Information collected automatically
When you use our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • General location information
  • Cookie and tracking data
  1. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Respond to your enquiries
  • Communicate with you about our services
  • Evaluate whether we are a suitable fit to work together
  • Deliver, manage, and improve our services
  • Review performance, campaign, website, and business data shared with us as part of a client engagement
  • Send important service-related updates
  • Improve our website, content, and user experience
  • Monitor, maintain, and secure our website and business systems
  • Comply with legal, regulatory, accounting, or contractual obligations
  • Protect our legal rights and prevent misuse, fraud, or unauthorized activity
  1. LEGAL BASIS AND CONSENT

Where required, we process personal data based on your consent, our contractual obligations, legal requirements, or other lawful grounds available under applicable law.

Where we rely on your consent, you may withdraw it by contacting us using the details in Section 12.

  1. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, understand traffic, and improve user experience.

These may include:

  • Essential cookies, which help the website function properly
  • Analytics cookies, which help us understand website usage
  • Marketing or measurement cookies, which help us understand campaign effectiveness

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality.

  1. HOW WE SHARE INFORMATION

We do not sell or rent your personal data.

We may share personal data only in the following situations:

  • With service providers who help us operate our website, forms, analytics, communication tools, payment systems, hosting, or related business operations
  • With advertising, analytics, or platform partners where necessary to deliver our services
  • With professional advisers such as accountants, auditors, lawyers, or consultants where necessary
  • Where required by law, legal process, regulation, or lawful authority request
  • In connection with a merger, acquisition, restructuring, or sale of business assets
  • Where you have expressly asked us to do so or consented to the sharing

Any third-party provider processing personal data on our behalf is expected to do so only for legitimate business purposes and with appropriate safeguards.

  1. CLIENT SERVICE DATA

If you engage us as a client, you may share or grant access to business data such as advertising account data, eCommerce platform data, analytics, creative assets, reports, and related commercial information.

We use such information only for the purpose of delivering the agreed services, supporting decision-making, fulfilling contractual obligations, and maintaining service records.

Where applicable, your client agreement with us may contain additional terms relating to confidentiality, access, usage, and retention.

  1. DATA RETENTION

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including for legal, operational, accounting, compliance, and record-keeping purposes.

In general:

  • Enquiry data is retained for as long as needed to respond, evaluate, and maintain relevant business records
  • Client-related data is retained during the engagement and for a reasonable period afterward for legal, operational, accounting, or compliance purposes
  • Website analytics data may be retained in aggregated, anonymized, or platform-defined retention periods

When personal data is no longer required, we may delete, anonymize, or securely archive it as appropriate.

  1. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no system, website, transmission method, or storage process is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

  1. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies separately.

  1. CHILDREN’S PRIVACY

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us and we will take appropriate steps to review and delete the information where required.

  1. YOUR RIGHTS

Subject to applicable law, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate or incomplete personal data
  • Request deletion or erasure of personal data, where applicable
  • Withdraw consent where processing is based on consent
  • Raise concerns or complaints regarding the handling of your personal data

To exercise any of the above rights, please contact us at:

Grievance Officer
OMNIA258
Email: studio@omnia258.com
Address: New Delhi, India

If you are not satisfied with our response, you may have the right to escalate the matter to the appropriate authority under applicable law.

  1. CROSS-BORDER PROCESSING

Some of our service providers, platforms, or tools may process data outside India. Where this happens, we take reasonable steps to ensure such processing is done with appropriate safeguards and only where relevant to our operations or service delivery.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, practices, service providers, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted will constitute acceptance of the updated Privacy Policy.

  1. CONTACT

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

OMNIA258
Email: studio@omnia258.com
Location: New Delhi, India